Effective January 1, 2014
Maintaining and Using Personally Identifiable Information in Electronic Banking and Communications
Plumas Bank is committed to securing your personal information. How we handle information about you when you visit our website will depend on what you do when visiting the site. If you visit our website to read information and do not use any of our online services, then we collect and store only the name of the domain from which you access the Internet, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We may record the “IP address” assigned to you by your internet service provider as part of this process. We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our website more useful to visitors.
Personally Identifiable Information: When you visit our website, or use our electronic banking services, there may also be times when you are asked to provide information about you that is personally identifiable. This may include any of the following: your first and last name, your home or other physical address (including street name and name of a city or town), your e-mail address, a telephone number or social security number, or any other identifier that permits physical or online contact with you. Personally identifiable information might be needed or requested from you for you to register for banking or other services, or to fill out our forms or applications for services (such as credit cards), for special promotions or contests, or to accomplish transactions you request (such as bill payment or other banking services. This may result in sharing of personally identifiable information with third parties (such as data processors or service bureaus) as part of servicing your accounts or transactions.
You may also decide to send us information that personally identifies you, for example, in an electronic mail (e-mail) message. We will use that information to respond to the inquiry and provide accurate information of any questions. We will not use such information beyond the basis for the inquiry. We will not obtain personal information about you when you visit our site, unless you choose to provide such information to us.
If you visit our website or engage in any online services that we offer, then we may collect and store these categories of personally identifiable information. We will not share the personally identifiable information you provide us at our website or by e-mail, except as described above.
Plumas Bank and its third party vendors do not respond to web browser “do not track” signals and do not honor these signals or other mechanisms that give consumers the ability to exercise choice regarding the collection of personally identifiable information. The personally identifiable information is obtained from you and is stored by the Bank if it is to be used on an on-going basis. You may access and correct your personally identifiable information by contacting your local branch.
Location tracking on mobile devices: Certain applications on mobile devices may transmit information to us about your location when you request information from them. An example includes your physical location when you search for a nearby ATM using your mobile device. We may use that information to improve the products and services we provide to you as well as improving our services generally in your area.
Data Security: Your privacy is very important to Plumas Bank and we are committed to protecting your personal information from unauthorized access or use. We have implemented physical, technical and administrative security measures that comply with federal law and industry standards, including network firewalls, Secure Sockets Layer (SSL) encryption for online sessions, dedicated security teams and secured files and buildings.
Preventing Identity Theft: In order to help us protect your personal information, it is important that you always keep your account information safe. Never share your personal ID, password or PIN with anyone, under any circumstances. Remember, Plumas Bank will never initiate a request via email for your sensitive information (e.g., Social Security number, personal ID, password, PIN or account number). If you receive an email asking for your sensitive information, you should be suspicious of the request and promptly contact us to report the suspicious activity.
Please be aware, however, that in certain telephone and in-person transactions we may ask for your full Social Security number, account number or other information to verify your identity before conducting the transactions you have requested. For example, we may ask for such information to verify your identity when you place a call to us, when you visit a Plumas Bank branch office or when we call you about a new product or service we believe that you will find valuable. We will never request that you disclose your personal ID, password or PIN under any circumstances, including such telephone or in-person transactions.
Updating Your Information: It is very important that you keep the information associated with your account accurate and up-to-date. If you believe that your account information is incomplete, inaccurate or otherwise not current, please contact us and provide us with the appropriate information. Alternatively, you may call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. In the event you notice suspicious activity on your account or believe your personal ID, password or PIN has been compromised, please contact us immediately.
Children’s Online Privacy Protection Act: We recognize that protecting children's identities and privacy online is important. Our website is not directed to children. We do not knowingly market to children nor do we knowingly solicit data from children.